What you need to know 📚

Government documents are important! They prove who you are and help you get services, keep them safe. If you can’t show original documents to organizations, they might not be able to help you. These documents include:


What you need to do ✔️

  • Keep your documents in a safe place: Use a folder or plastic wallet to store them.
  • When you apply for housing, benefits, work, or bank accounts, you’ll need to show these documents.

Important tips 📝

  • Do not send original documents by post unless you’re asked to.
  • If an agency asks for your original documents, ask if they will accept a “certified copy” or “validated copy” instead. This way, you can keep the originals.
  • The Post Office offers a Document Certification service:
  • 📬 Document Certification
  • If you must send the originals, go to the Post Office and ask for signed-for delivery. This ensures your documents are tracked.
  • 💰 Cost: £2.77 for an A4-sized letter (June 2025)
    🔍 Use the Track and Trace service to check if your documents have arrived:📦 Track and Trace

Last Updated: 19 June 2025